Responsible gambling

Responsible Gaming at BetNjet

At BetNjet, we prioritize your well-being and safety while enjoying our casino services. We encourage responsible gaming practices to ensure a positive experience for all players.

Self-Exclusion: Temporarily Closing Your Account

If you feel that gaming has become problematic or overwhelming, self-excluding from betting activities can provide much-needed respite. To temporarily close your account:

1. Request an Exclusion Period: Reach out to our support team via live chat (24/7) or email (response time may vary).
2. Confirm Your Choice: Agree on the duration of exclusion with our support staff.
3. Wait for Confirmation: You will receive a notification once your account has been successfully closed.

Reopening Account

After completing your designated self-exclusion period, you can request to reopen your account by contacting us via live chat or email. We aim to assist you within 1-2 business days of receiving the request.

Deposit Limits: Setting Your Budget

Setting deposit limits allows you to better manage your spending and avoid impulsive financial decisions:

• Contact Support: Reach out to our support team (24/7) via live chat or email to discuss implementing a new limit.
• New Limit Configuration: Collaborate with us on setting an appropriate deposit restriction for your comfort.

Responsible Gaming Tools: Additional Assistance

While we encourage responsible gaming practices, additional tools can provide extra support during difficult times:

1. Session Reminders/Time-outs: Although currently unavailable within our platform.
2. Betting Limits/Reality Checks: Currently not implemented as part of the interface features.

Protecting Your Well-being: Support Organizations

If you or someone close to you needs immediate assistance, please utilize one of these trusted support networks:

1. GamCare (UK-based)
2. Gambling Therapy
3. Problem gambling organizations available in other jurisdictions